Now Hiring
Do you love leading a team? Do you love overseeing a project from start to finish? Love maintaining and fostering relationships with clients?
Great. Our team is searching for someone like you!
About this Role
OVERVIEW:
We’re Social Ape Marketing, a Charlotte-based boutique marketing company specializing in marketing, social media, public relations, and influencer marketing.
We have a unique need for a motivated and experienced individual to help our clients grow their businesses and our team meet their full potential.
This role is a full-time position.
During your time with Social Ape Marketing, you will serve as the liaison between our amazing clients and the Social Ape team. Your goal is to make sure that all project deadlines are met and that our team members are performing at their highest level.
THE IDEAL PERSON WILL:
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Have at least three years of experience working in a marketing or PR agency
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Have management or project management experience
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Be extremely organized and an excellent notetaker
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Communicate well and often to clients as well as advise them on marketing strategy
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Work closely with team members to encourage and motivate them to produce their best work
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Have an insatiable drive to help grow the company
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Have the ability to think outside the box and have a creative mindset
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Be able to quickly formulate creative customer solutions under pressure
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Be able to identify and fix problems before they happen
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Meet deadlines on time and possess the ability to plan, follow through, and stay organized
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Have a flexible schedule and be willing to work 1-2 evenings per month as needed for client events
PRIMARY RESPONSIBILITIES:
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Lead all client meetings and ensure that all client’s needs are met
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Review and edit all marketing and PR materials produced by our team including social media content calendars, monthly reports, press releases, email newsletters, and more
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Schedule all internal meetings and client meetings
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Ensure that all project deadlines are met
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View the bigger picture and make suggestions on how to create better processes for the company
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Help our team to create marketing strategies and campaigns that will drive success for our clients
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Encourage and motivate Social Ape team members to create their best work
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Conduct weekly one-on-one meetings with our team members
QUALIFICATIONS:
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Bachelor’s degree in Marketing, Communications, Management, or a related field
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At least three years of experience working within a marketing or PR agency
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At least one year of management experience in an agency setting
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Works well in a small group setting, as well as independently and remotely
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Proficiency with agency software (Social media platforms, Mailchimp, Google Drive, Trello or a similar task management software, Cision or Meltwater, Sprout Social or a similar social media dashboard, etc.)
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Experience with reviewing and editing marketing and PR materials including social media content calendars, monthly reports, press releases, email newsletters, and more
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Exceptional writing, editing, communication, and organization skills
SOCIAL APE CORE VALUES:
We expect Social Ape team members to live by the following core values in order
to continue to grow personally and as a team, and also provide the highest
quality of service to our clients.
- Be Independent – No micromanaging here. We expect each team member to do their work without being reminded to do so.
- Clients Are Partners – Instead of viewing our clients as just clients, we consider them partners and even sometimes as close friends.
- Always Anticipate – Get ahead of issues before they happen to prevent more significant problems down the road.
- Aim For Excellence – We consistently produce the highest quality work for our clients.
- Creativity Is Crucial – We never rest on our laurels and always stay up to date on the latest trends and technologies.
- Culture Always Wins – We work hard, but we also like to have fun and make work enjoyable each day.
TO APPLY:
Please email your resume and cover letter to April Smith at [email protected] with “Director of Client Relations 2025” in the subject line.
Please apply by January 10, 2025.
This position will begin around February 3, 2025.
Why Join the Social Ape Team?
Voted Charlotte Magazine’s 2021 Best PR Firm
Charlotte Magazine