So what are messenger chatbots? Chatbots are a simple form of artificial intelligence that you can interact with via a messenger app. But don't let that intimidate you! With the right tools, chatbots are super easy to create and are a powerful way to generate more leads and sales online.
Did you know 64% of people are messaging more than they did two years ago? Well, now you can start building your own bot directly through the platform’s landing page. The Messenger Platform allows businesses to deliver automated customer support, e-commerce guidance and content and interactive experiences. This feature gives bots the ability to make contextual content suggestions based on the conversation. The option appears in Messenger once a user has interacted with the bot.
Chatfuel is a do-it-yourself solution that gives anyone the ability to build a full-featured chatbot for Facebook Messenger in a matter of minutes. Using a simple drag-and-drop interface you can start experimenting with your own bot and become an expert at it within a very short time.
You can use Chatfuel to create any conversational experience in Facebook Messenger. Think of personalized content delivery, marketing, e-commerce, and trivia!
To give you some ideas, take a look through this list for examples of chatbot experiences built on Chatfuel (it’s best to use a mobile phone with Facebook Messenger application to try them out).
Manychat allows you to instantly chat with your target audience in real-time so you can close more sales fast. Automatically follow-up/send messages, videos, audios, links, content, etc. and collect relevant information so you can provide excellent customer service. Check out their handy guide on messenger marketing and automating with Manychat chatbots.
Do you want to automate your customer chat? Botsify lets you create a smart conversational experience for your business without coding and programming!
Botsify also allows you to easily integrate your Facebook Chatbots with Alexa, WordPress, and Shopify making your integration that much easier.
Build your Facebook Chatbot with Botsify and you’ll be happy to note that there’s a “Human takeover” feature which lets you cut out the automatic chitter chatter and take control of your conversations.
Another nice feature of Botsify is the ability to save the users responses to a form. This could be a great way to collect information from users. Form responses can easily be exported to CSV through the web interface.